These Terms and Conditions govern your use of the Layla Kitchen website and services. By using our website, contacting us, placing an order, or booking catering services, you agree to these terms.

1. About Layla Kitchen

Layla Kitchen provides catering, meal plans, event food services, and related hospitality services in Doha, Qatar. Service availability, menus, prices, and delivery options may vary based on location, date, order size, and operational capacity.

2. Website Use

You agree not to:

Use the website for unlawful, fraudulent, abusive, or harmful purposes.
Attempt to interfere with website security, availability, or functionality.
Submit false, misleading, or unauthorized information.
Copy, reproduce, or misuse website content, images, branding, or materials without permission.

3. Orders and Bookings

Orders, catering requests, and event bookings are subject to confirmation by Layla Kitchen. A request submitted through the website, phone, email, or social media is not final until accepted by our team.

You are responsible for providing accurate order details, contact information, delivery location, event timing, dietary requirements, and any access instructions.

4. Pricing and Payments

Prices may vary by menu, event size, customization, delivery distance, staffing, equipment needs, and other service requirements. Quotes may be valid for a limited period and may change if order details change.

Payment terms, deposits, due dates, and accepted payment methods will be communicated during booking or invoicing. Orders may be delayed, modified, or cancelled if payment requirements are not met.

5. Changes and Cancellations

Changes to confirmed orders or event bookings are subject to availability and may result in additional charges. Cancellation terms may vary depending on order size, preparation stage, purchased ingredients, staffing commitments, and event date.

6. Delivery and Event Service

We make reasonable efforts to meet agreed delivery and service times. Delays may occur due to traffic, weather, venue access, force majeure, or circumstances beyond our control. Customers must ensure that delivery or event locations are accessible and safe for our staff.

7. Allergies and Dietary Requirements

Customers must inform Layla Kitchen of allergies, dietary restrictions, or special requirements before order confirmation. While we take reasonable care, our kitchen may handle allergens including nuts, dairy, gluten, eggs, seafood, sesame, and other ingredients. We cannot guarantee an allergen-free environment.

8. Food Safety and Storage

Food should be consumed, stored, and handled according to food safety guidance provided by our team. Layla Kitchen is not responsible for food quality or safety after improper storage, delayed consumption, reheating, contamination, or handling by third parties.

9. Intellectual Property

Website content, branding, menus, photographs, graphics, designs, and written materials are owned by or licensed to Layla Kitchen. You may not copy, distribute, modify, or commercially use these materials without written permission.

10. Third-Party Services

Our website or business systems may use third-party services for analytics, payments, communications, maps, advertising, or integrations. Third-party services may have their own terms and privacy policies.

11. Limitation of Liability

To the maximum extent permitted by law, Layla Kitchen is not liable for indirect, incidental, consequential, special, punitive, or loss-of-profit damages arising from website use, service delays, order changes, third-party services, or circumstances beyond our reasonable control.

12. Indemnity

You agree to indemnify and hold Layla Kitchen harmless from claims, losses, liabilities, damages, and expenses arising from your misuse of the website, breach of these terms, inaccurate information, or failure to disclose relevant order or safety requirements.

13. Governing Law

These Terms and Conditions are governed by the laws applicable in the State of Qatar. Disputes will be handled by the competent courts or authorities in Qatar, unless otherwise required by applicable law.

14. Updates to These Terms

We may update these Terms and Conditions from time to time. Updates will be posted on this page with a revised "Last updated" date. Continued use of our website or services means you accept the updated terms.

15. Contact Us

For questions about these Terms and Conditions, contact Layla Kitchen:

Email: info@layla-kitchen.com
Phone: +974 44413660 / +974 55683442
Address: Abu Hamour Zone 980, Al Maadeed street 56, Building 238, Doha, Qatar